Welcome to our FAQ section! We've compiled answers to common questions about our products, orders, shipping and privacy. Please contact our customer service team for any other queries.
General Questions
Please allow us 3-5 days to prepare your order for collection.
Our pick-up location is:
Pari Spices and Sauces
B 723, 7th Floor,
Jaswanti Allied Business Centre,
Ramchandra Lane, Kachpada, Malad West,
Mumbai – 400064, Maharashtra, India.
Account & Website
Please reset your password by clicking on the Forgot Password link visible on the login screen. Email delivery depends on your service provider (e.g., Google, Microsoft, Yahoo), so we highly advise checking your spam folder if our email doesn’t appear in your inbox.
Order Cancellations
Yes, Orders once placed can be cancelled before Dispatch.
Item(s) from your order or your entire order may have been cancelled if there are errors when verifying your billing information or if your item(s) have sold out or there are restrictions placed in your area of delivery. We apologize for the inconvenience.
- You will not be charged for any cancelled items.
- You will receive an email explaining the reason for the cancellation.
Why Work With Us?
Be part of a company that blends traditional wisdom with modern processes.
Learn, contribute, and grow in a fast-paced, supportive environment.
From manufacturing, R&D, and quality control to marketing, sales, design, and e-commerce—there’s something for every talent.
Help us shape the future of how Indian spices and sauces are enjoyed across India and the globe.
Payments
We accept all major cards, UPI, and online payments via secure third-party processors.
Yes. We use trusted processors. Your full card details are not stored—only the last four digits are saved for reference.
Don’t worry. This happens sometimes due to banking delays. Your money will typically be refunded in 5–7 business days.
Shipping & Delivery
Tracking details are sent via email or message by delivery partners once your order is shipped.
Delays of 1–3 days may occur due to courier operations. We’ll work with the logistics provider to resolve any issues.
Returns & Refunds
No. Due to hygiene and safety, opened or used items cannot be returned.
Please Contact us immediately with photos and order details. We will replace or refund the product damaged in transit. If the damaged product is out of stock, we can replace it with another product of your choice of the same value or we will issue a refund for it.
Pari Sidr Wild Natural Honey - 350gm Jar
Original price was: ₹779.00.₹559.00Current price is: ₹559.00.
Pari Tandoori Chicken Masala - 50gm Box
Original price was: ₹59.00.₹45.00Current price is: ₹45.00.
Pari Momos & Chowmein Masala - 50gm Box
Original price was: ₹59.00.₹36.00Current price is: ₹36.00.
Pari Saffron - 1gm Jar
Original price was: ₹399.00.₹279.00Current price is: ₹279.00.
